Today I got an assignment for someone named Mr. Scitzs. I took one look at that last name and knew nothing good was going to come from our phone conversation.

I studied the name for awhile, mustered up the will to not laugh out loud, and called. A woman answered.

Me: Hello, this is Harmony from State Farm Insurance.

Woman: Hello.

Me: May I speak to Mr. Shits?

Woman: (silence)

Me: (giggling … I lost all professionalism at this point.)

Woman: It’s actually pronounced “Sights.” Like EYE SIGHTS.

Me: Oh. Oops.